Privacy and Data Policy

Your User Data: The personal information collected from you when you place an order will be stored in a secure database hosted by our GDPR (EU General Data Protection Regulation) compliant web host and only used to fulfill your order and if you consent to contact, for follow-up correspondence relating to your order. Your information will not be passed or sold to a third party under any circumstances.

After creating a user account you have the right to access and rectify all user data held by us which can be done from your Account Page. If you've forgotten your account password this can be reset via the Password Reset page. You also have the right to be forgotten so if you'd like us to remove your account completely, please Contact Us using the e-mail address used to create your account and we can arrange for your account to be deleted from the database.

Order Processing: Upon completion of your order we take payment via the secure PCI-DSS compliant Worldpay Credit Card Processing gateway or Paypal. All payments are processed at the time of placing the order via the secure web portals provided by these payment gateway partners. No card or payment information is stored on our website or in our database.

Cookies: The use of browser cookies are essential for all e-commerce websites to function and we're no different. Our web host creates two cookies to manage your visit and ensure the website can function correctly.

• One cookie is created each time you visit the website and deleted by your browser when you leave. This is required so the site can recognise you when clicking from page to page. Without this, every page would be treated as your first visit to the site and anything added to your shopping basket would be instantly forgotten making online shopping impossible.
• The second cookie is retained within your browser for longer and used for your convenience. The website creates this so it can identify you when you return to the website, ensuring the contents of your shopping basket will still be available and allows you to remain logged in when returning (the password is encrypted).

Your Acceptance of These Terms: By continuing to use this website, you signify your acceptance of this policy. If you do not agree to this policy, please refrain from using the site in future. Rooftop Fabrics has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of the website. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us: If you have any questions about this Privacy & Data Policy, the practices of this site, or your dealings with this site, please contact us.